Improve the accuracy of patient identification
• Use of Two Patient Identifiers
• Conduct a Verification Process Before Starting
Procedures
Improve the effectiveness of communication
among caregivers
• Read Back Verbal Orders
• Utilize a List of Confusing Abbreviations Not to
Use
• Timely Reporting of Critical Tests and Critical
Results
• Manage Hand–Off Communications
Improve the safety of using medications
• Manage Look-Alike/ Sound-Alike Medications
• Reduce Harm from Anticoagulation Therapy
Reduce the risk of health care-associated infections
• Meet Hand Hygiene Guidelines
• Prevent Sentinel Events Resulting from Infection
• Prevent Central-Line Associated Blood Stream
Infections
Accurately and completely reconcile medications
across the continuum of care
• Compare Current and Newly Ordered
Medications
• Communicate Medications to Subsequent
Provider(s)
• Provide a Reconciled Medication List to the
Patient
• Settings in Which Medications are Minimally
Used
Reduce the risk of patient harm resulting from
falls
• Fall Reduction Program
Reduce the risk of influenza and pneumococcal
disease in older adults