Sandy was the best - very helpful.


-Rose C.

Steve was prompt and efficient. I would recommend Home Bound Healthcare to others.


-Margaret F.

Thanks Sandy & Jacob for your service.


-Daniel J., John H. Stroger Jr., Hospital of Cook County

Thank you for opening a store close to my home. My sister has needs. Your people are helpful and friendly.


-D. Marie S.

Josephine W. rated the DME as 'Excellent' in all categories and said she would recommend Home Bound Healthcare DME to family and friends. She adds: 'It was a pleasure!'

I would highly recommend the young lady and gentleman who took care of me. I will send all my friends and anyone to your store. Thank you April and Steve for fixing my walker and bringing me my new one.


-Mary C.

Just wanted to share with you how wonderful Sandy Grummel is and how much I appreciate her and the work she does. She has been so kind and helpful in getting my brother the equipment he needs to be safer at home. He told me this weekend, "what a sweet lady she is". What a great Home Bound representative..


-J.O.

You've gone above and beyond to help me and this is greatly appreciated.


-Theresa V.

Chris S. rated the DME as Excellent in all categories and added,"Steve (the DME delivery man) was wonderful and did an amazing job. Thank you."


-Chris S., Patient M.'s niece.

In addition to rating the DME as Excellent in all categories, C. Reyes added, "Mr. Jacob is a very good person."


Your representative, Jacob, is more than excellent and a really caring man. His services certainly make Home Bound Healthcare a fine organization. He is very knowledgeable and helpful and reliable. I have come to trust his recommendations and suggestions. He has been very important to my home care.


-Cy P.

G. Inglin's husband told one of his wife's HBH nurses "We were thrilled to get the wheel chair, and Steve, the employee who delivered it, was fantastic!!"


A friend of mine took her mother to get a walker at Home Bound Healthcare's Medical Supply Office. Jacob waited on my friend, who was so please to get the walker and be able to use it. They are moving to a small town in September of this year, and my friend stated, "I will be able to take a walk by myself" [due to having the walker].


-Dian S., 80 Years Old

Cora D. rated the DME as 'Excellent' in all categories on the survey, and added the comment 'Everyone is so nice when I call with a question.'


The DME was rated as "Excellent" in every category on our survey. William added a comment that "Jacob was very good at teaching me everything I needed to know about Oxygen equipment."


-William M.

DME was rated as "Excellent" in every category on our survey. Additionally, Carol writes: "I appreciate the thoroughness of knowledge given to me. It's important that people with a life-changing event have the appropriate information. Sandy and Jacob are excellent representatives. Thanks again."


-Carol Z

 

 Thank you for the great care you had given to my Dad. Everyone made our sad situation bearable. Thanks again.


-Rudolph R. Family

Judy K. filled out a survey of the DME and gave them high ratings in all categories. She added that:

Jacob was very helpful and pleasant

Helen V. rated the DME as "Excellent" in all categories and says:

Thank you! All services were GREAT!

Norma F. says she would recommend our DME to others. She also adds:

Jacob is an excellent person.

Kathleen K. rates the DME as "Excellent" in every category. She adds:

Robert was extremely professional and extended himself to ensure my safety and health care needed. I highly recommend him.

D.D. rated Home Bound Healthcare's DME services as Excellent in every category. He has since recommended Home Bound to others and goes on to say about the DME staff

Thanks to Jacob's expertise, the timeliness of Home Bound's DME deliveries and pick-ups was excellent! Sandy and Jacob deserve a double promotion!

Joseph S. filled out a "how do we rate form" and mailed it back to the office stating that the customer care from the office was Awesome (this person added in a new category and wrote awesome) plus they scored the office on excellent in every other category and stated that they would recommend our company to family and friends.

Catherine W. writes: She heard about the DME services through her nurse and said

I was very pleased with the services from your company. After sleeping on the air mattress, it’s very comfortable and cool to my surprise. Thank you so much." Catherine also said that we had excellent customer service and she would refer our company to family and friends.

Ms L. writes: She ranked the DME as having excellent customer service, she was very happy with the timeliness of the delivery of her order and she said she would recommend our services to her family and friends.

Sandy is so caring and does a wonderful job!! Jacob is also very good at what he does.
I am so impressed at the service I received. Not knowing what to do about how to get a bed for my dad, Sandy walked me through it all from what I needed from the doctor to Medicare. I am so impressed with her patience with me. I can't thank you enough.

- M.M.

Thank you! Thank you! I am glad to know of a place that can get further equipment.

- P.H.

Service rep, Sandy, was very nice and extremely informative."

- L.B.

Thank you for all your help.

T.S.

Jacob was very - very nice."

S.G.

I was very happy with the help from your associate.

- D.M

Dear Sandy, Thank you so much for the wheelchair. I am so glad I picked up your brochure. I have met so many wonderful people like yourself and Jacob. Thank you once again and God bless you.

- G.D.

AWESOME! 4 STARS!

- L.N.

I was very pleased with the service from your company. After sleeping on the air mattress it's very comfortable and cool to my surprise. Thanks so much,

- C.W.

Thank you so very much for your exceptional service and assist with helping me to obtain a 3 wheeled walker for my mother-in-law.

- P.D.

Everyone was very nice, and extremely helpful.

- D.R.

Staff was so helpful. Made things so easy for me in a stressful situation.

- S.C.

Jacob Lebowicz was most helpful in many ways - he is a real jewel and proud of the company he works for.

- C.P.

Sophia L. says

Sandy was very pleasant to work with.

Dave G. states

When my 96 year old mother woke up late in the day, she said "how the man with the plaid shirt and whiskers knew what he was doing, but wasn’t a know-it-all. The man really enjoyed his work." On another note, April was "Awesome", Jacob was "Jolly" and Noel was "Nice."

Phyllis A. compliments Sandy on being

A very pleasant person to work with.

Jacqueline F. says that:

The person who helped me on the phone was great, an A+.
Jacob is a keeper. He left me with a smile on my face.

 

R.P. called my mom last night and I can't begin to tell you how grateful she is for the assistance you were able to provide. She is beside herself with gratitude for the way you went above and beyond. She is a wonderful person so worthy of the help; I have no doubt she will end up repaying you in the long run because she needs much assistance.
I can't thank you enough for helping our friend who has been kind to so many along the way. Now when she needs help it's great to know caring people are out there. Like you.

- T.V.