I saw that you are in the top 100! I’m not surprised. You did wonders for Mom. Thanks!
- Suzie, daughter of M. Joyce S.
Thank you for your help, care, advice and support you gave to Mark and me during this last year. It has been a long road for him and he is now at peace. I appreciate your kindness! Thanks again.
- Janet K.
You were wonderful to Marlin. He’s saying the phrases Bill would say to him, ‘nose over toes,’ and Kristen’s ‘lock your knees’. He would look forward to seeing Eva, Bill and Kristen. I appreciate everything you did to help him. I would recommend you highly.
- Betty R.
I am writing on behalf of my entire family to let you know how thankful we are for John Nepsha’s work with my parents, Jerry and Mary Lou J. I have had the pleasure of observing John working with my parents. He is very professional, patient, thorough, and compassionate. My Dad said it best, "John makes you feel like family." Thanks again for John’s excellent work and for Home Bound making it possible for my parents to stay in an independent living environment.
- Jerilyn M.
Gus M.’s wife says of Certified Occupational Therapist Assistant Donyell Carter, "She’s great. Gus would stand on his head if she asked him to; Donyell has such a great attitude!"
To all at Home Bound Healthcare- Thank you so much for all your help, care, and support it is greatly appreciated.
- LeJeane, Ron, Don, and Heather
On behalf of my father, E.S. as well as myself, I want to thank you for all the care, concern, respect
and compassion shown to him when any of your staff visits. I, personally, would like to thank you for your prompt response whenever I call in a ‘panic’. Getting here soon and taking care of what needs to be done gives me such a peace of mind and eases my anxiety. Because of your help I am able to provide Dad with the best care possible for whatever time he has left. You will never know just how much that means to me. You have been such a God send and have enriched both our lives.
- Cathy C.
Home Bound Healthcare is the easiest company to refer to that we have ever worked with. The process of making a referral to the Home Bound intake team is quick and easy and we appreciate the fast turn around time. Compliments to the entire admission team!
- The Social Workers of St. Mary’s
Carolyn M. complimented Physical Therapist Dennis Misoles by saying "He’s a great, professional therapist and I’m so grateful to be working with him."
Donyell is the best OTA I ever had!
- Virginia S.
Diana Jackson, Occupational Therapist is "unbelievably good. I’ve already seen such a positive
change in Ms. O since Diana started working with her."
- Beth, caregiver to Ms. O
Thank you so much for all your thoughtfulness and everything you have done for us along the way. We appreciate it.
- Betty M and Robert K
Daughter of Vincent D. wanted to let Flossmoor know that she thinks Leo, PTA is great; very caring and conscientious and generally just a very nice guy.
Thank you so very much for the foot spa program that was held August 13th. I was a participant and found it to be a wonderful service for seniors such as myself. The staff who provided the service were kind, friendly and polite…and thank you for the pill box.
- D. Brown
To Erin – thank you for your kindness and caring on the phone with me. To Peggy, Bridget, Cara, Barb and Diana – thanks for your kindness and caring and listening to all my stories. "Thank you all and may many blessings come to your doors. I am grateful to all of you."
A patient of both skilled and private duty services, Muriel R. called about nurse Trella Dunham LPN. Trella was seeing Muriel when her microwave quit working. "My microwave is my only means of preparing meals much of the time as I have very poor vision and can’t use the stove safely.” Trella offered to look for a new microwave on her own time so that Muriel would not be without. Trella purchased the chosen microwave, brought it to Muriels house, carried it in, hooked it up, made sure it worked properly, gave her the paperwork, and even took the old one with her to dispose of it so it wasn’t sitting around Muriel’s house. Additionally, “Trella was very quick to give some helpful suggestions that made the testing [I was having done] less irritating." "Often times people will call to complain, it occurred to me that not as often do people call to compliment. I am very pleased with Home Bound Healthcare’s services and Trella is an asset to your team".
- Muriel R.
Thank you for your time and patience. It has been great to have you in our home.
- Bonnie and Paul M
I talked with my Mom last night and though she was crying when I called, she did perk up and seemed alright by the end of our visit. My brother and sister also called last evening. I appreciate Peggy’s visit and she gave Mom a lot of good information about caring for herself and stayed with her until she drank some "Ensure" and ate some crackers. Thanks for all your agency does for my mom – you truly are a God send. Mom loves you all and I know she feels better knowing she will be seeing several of you during the week. Knowing that you are coming makes her get moving in the morning to get
- Daughter of Isabelle F.
Family member of Shirley H. writes about Vickie CNA:
A family member of Shirley (who passed away in August) called Andi to compliment Vickie on the "wonderful care that was given"
- Name Withheld
I was pleased to be a part of Home Bound Healthcare. The physical therapist has helped me a great deal. They showed me how to stack my bed pillows to be more comfortable. They showed me how to get things out of the refrigerator while using my walker, how to go up and down stairs with my walker, how to get the walker in and out of the car. The nurse is very thorough with her check up and gives me good advice on questions I have.
- Elizabeth T
This is such small thanks for the appreciation felt by our family for all of your staff. Your compassion, care, kindness and professionalism in all areas of your work are greatly appreciated by our whole family. Norman & Evelyn would never have been able to live the independent life they did for the last 4 1/2 – 5 years. Thank you all so very much. In my books your agency/employees are rated A++ and I let everyone I talk to know about your fine services. Thank you so very much.
- Estelle N. and 4 Siblings
A Case Manager from Aetna Insurance called and was extremely complimentary in regards to the philosophies of home health, and of Home Bound Healthcare stating that ‘we provide excellent care and do a great job.’
- Vicki A., Aetna Insurance Representative, Peoria IL
Before another day passes I want to express my true appreciation to your fine staff for the personal and efficient service accorded by Rico to my husband. I am writing this letter to express our true appreciation for therapist Rico and his helpful therapy. Words cannot adequately express our deep appreciation and thanks for his caring and helpful professional visits to administer therapy to my husband. It’s been a rough several months, but thanks to your fine personnel, I think we are both finally on the "upside"!
- H. & W. K
To Rico, thank you for your support and kindness extended to Bill during the therapy sessions. It was reassuring to know the prompt, courteous, and professional services you provided him. It was deeply appreciated. It has been a pleasure to meet you and may the future be one of continued fulfillment for you.
- Family of Bill K
Yafa L. daughter of Dorothy S. writes about Karrie OT and the PT:
I am so impressed with your services particularly therapy. It was just right for my mother’s needs. We have used other home health agencies in the past and like them, but we are more impressed with what Home Bound has to offer.
The nurse Stacy and PT Vinod, have been of tremendous help to me. I would be happy to recommend Home Bound Healthcare to anyone needing home health services.
- Margaret G., Patient
Jo Ann R.’s daughter writes about Cindy from the Peoria office:
Thanks so much for Mother’s balloons for her birthday. She was blown away! You sure outdid me because I only gave her one balloon!! Thanks again. That was so thoughtful of you.
I think we made the right decision, my nurse took the time to explain my new meds, and everything else. I’m glad to have them. It takes a lot to impress my mom, thank you.
- F.T. & H.T.
Nurse Rachell was wonderful and we really like her as a nurse.
- Mr. & Mrs. B.
Nurse Dori was great on the visits that she came to see my family.
– Family of Christine A.
Ellen is gold to Home Bound Healthcare , absolutely the most fantastic person in home care,
compassionate and kind.
– Suzzane S.
We were very glad to have Ellen visit and would recommend her to everyone.
– Family of and Dorothy P.
Olivia is an excellent nurse, we will not hesitate to work with Home Bound Healthcare/Olivia in the future. Olivia is very nice and professional.
– Granddaughter of Manuela G.
We are happy with the services Olivia and Home Bound Healthcare provided.
– Mr. & Mrs. R.
I am very pleased with the Occupational Therapist, Arvin, and the care that he provides for my Mom. Even his neurologist could tell an improvement.
– Elizabeth A., daughter of patient
My compliments to your therapy staff. The PT, PTA, and OT (Debbie and Michelle from Polaris, and Kelan) have been wonderful.
– George K.
Compliments to Debbie, she was very nice, and I would love to have her assist with my transportation needs again, when possible.
- Patient, Name Withheld
We established a good relationship with Arlene and were glad to have her.
– Carmen G. & Rosa G.
Arlene was the best nurse ever.
– Anibel P.
Arlene was very helpful and knowledgeable
– Francess C.
Arlene was very friendly and informative with my wife and family.
– Mr. L.
I was very pleased with nurse Jude and found him very pleasant.
– Grace K.
Nurse Jude was very compassionate and we really liked him.
– Daughter of Andrew R.
Jude was friendly and knowledgeable.
– Mohammed R.
Nurse Mylene was good and we were please with her services.
– Family of Ida S.
I compliment nurse Stacy and PT Vinod. I would be happy to recommend Home Bound Healthcare to anyone needing services.
– Michael V
I really like to deal with nurse Elida because she is really good and I am comfortable with her.
– Lillian K.
Elida did a good job for me and my wife.
– Mr. F.
Nurse Tina was pleasant and helpful on her visit.
– Mrs. Y.
Emmarose was very pleasant with both me and my family.
– Milton D.
Eric was very friendly and informative of Home Bound Healthcare services.
– Ruth B.
Nurse Eric was great with my husband.
– Mrs. K.
I am glad nurse Olivia was my nurse.
– Maria C.
HOME BOUND HEALTHCARE